The rollout of the Affordable Care Act has seen its share
of logistical issues, from delaying the mandate that large businesses
offer insurance to employees to postponing limits on individuals’
out-of-pocket costs. Now, there’s a new and more urgent setback: the
software that’s supposed to let people buy federally subsidized health
insurance starting in October doesn’t work all the time.
A report in the Wall Street Journal explains
that the software that will allow uninsured Americans to purchase a
health care plan through federally managed health care exchanges is at
times miscalculating the prices individuals will have to pay for
subsidized coverage. Insurers worry that early glitches in the program
might sour people on the idea of picking up health coverage. That would
be a setback for Obamacare, which needs a critical mass of younger,
generally healthy Americans to keep prices affordable.
The software company helping to revolutionize the American
health care system is, in fact, Canadian. CGI Group, an information
technology firm that scored an estimated $93 million
contract in 2011 to build Obamacare’s federally funded health care
exchanges, is based in Montreal, Quebec. The exchanges are being built
up by CGI Federal, a U.S.-based subsidiary of CGI Group, whose contract
runs until the spring of 2014. Their software will be used not only to
allow uninsured Americans to select health care plans but also to let
insurers certify their plans with the federal government. A CGI
spokesman declined to clarify the nature of the glitches.
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